Question 1

How can I make referrals using Catalyzer?

Accepted Answer

Referrals, our community connection tool, lets navigators connect business owners with community partners. The system sends contact information on your behalf, creating a centralized list of referrals for easy follow-up and reporting.

Question 2

Can I use Catalyzer to track economic data over time?

Accepted Answer

Yes. Catalyzer allows the same data points to be collected from business owners as they progress. By collecting metrics such as FTE and gross revenue over time, you can track the growth and local economic impact of the businesses you support.

Question 3

Can we use Catalyzer to track technical assistance and business coaching for our clients?

Accepted Answer

Yes. The Sessions tool tracks session dates, duration, notes, and more.

You’re Measuring the Wrong Thing: Why ESOs Track Outputs Instead of Outcomes (And How to Fix It)

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