Your AI-enabled CRM for Managing Small Business Programs

Built with and for program managers. Track services, outcomes, and key metrics without the spreadsheet drag.

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Benefits

An all-in-one solution

Catalyzer features integrate with each other, so you can get entrepreneurs the help they need and follow their journeys in real time.

Centralize your activity

Make Catalyzer the single source of truth for all your business support programs and activity.

Entrepreneurs at the center

Catalyzer is designed to be a single front door for entrepreneurs to your community’s business support opportunities.

Eliminate data silos

Create data flows for all your activities that seamlessly integrate and tell a clear story of your organization’s impact.

Create warm connections

Refer business owners to the resources they need within a virtual environment. Then track how they use and benefit from those resources.

Client Database (CRM)

A CRM Built for Economic Development

Store all the data about any user you need to know in a central space.

Collect unlimited data about each user, ensuring you have all the information you need

Track user activity and engagement at a granular level to inform program development, grant applications, and more

Follow business owners as they journey through your entire pipeline of support

Reporting & Analytics

Turn your data Into funding

Using the data in your hub, craft detailed reports tailored to your organization's goals.

Create reports formatted in compliance with federal and state funding guidelines

Tell a cohesive story to private funders about the impact your organization is making

Earn public buy-in by demonstrating strategic outcomes

Session Tracking

Seamlessly connect founders with mentors

Connect business owners with the expertise they need.

Deliver and report on technical assistance programming

Explore how entrepreneurs move through the community ecosystem before and after mentorship

Use the mentorship dashboard to track connections between business owners and advisors

Intake Management

Remove friction from your application process

Focus on finding the best startups, not managing the process.

Review applications with custom rubrics and scoring

Collaborate seamlessly with selection committee members

Manage all applicant communications from a centralized dashboard

Impact Surveys

Automate your long-term impact tracking

Measure the real-world outcomes of your support.

Record trends in revenue growth, job creation, and capital infusion

Visualize client progress to see where they are thriving

Identify gaps in support to proactively assist struggling founders

Real Partners.
Real Impact.

"Economic Impact Catalyst has been a great tool for tracking our consulting and trainings under the State Small Business Credit Initiative. It’s easy to use and helps us stay organized and on top of our client referrals."

Marcela Mendoza

Special Programs Coordinator

Because we provide different services to many entrepreneurs, we needed a system that would allow us to both engage the entrepreneurs we work with and track business data and information. EIC gave us that system.

Stacey Fowler

SVP, Minority and Small Business Empowerment

"I just wanted to give a sincere thank you to David, who provided some of the best customer service and tech support I have ever experienced. He called me within two minutes of me sending the original email late last night seeking technical help and then met with me over video to make sure it all went through."

Dan Schmid

Director of Development

We are only a few weeks into our launch and the feedback from business owners, business consultants and our internal shareholders is great. We look forward to a prosperous working relationship for many years.

Jeff Morris

Program and Special Projects Manager

[..] we selected EIC as our platform, and it has been a game changer. Not only has it helped us connect ecosystem providers, but it’s also allowed us to clearly demonstrate the impact of our funding.

Tara Lynn Gray, DHA

Director

"Startup Space has strengthened our data collection and reporting measures both for our local community outreach and our statewide funding initiatives. Using Startup Space we are able to efficiently process client applications. It is great to work with such a motivated and engaged team!"

Mary Kelly

Data & Reporting Coordinator

Partnering with Economic Impact Catalyst allowed us to create the Flint & Genesee Business Bridge, a space where buyers and BIPOC-owned businesses can connect.

Tyler Rossmaessler

Executive Director

"I’m so glad we made the decision to move forward with Economic Impact Catalyst – a truly one-of-a-kind organization that has never once forgotten what customer service really is."

Kathy Roach

Manager of Entrepreneurial Operations

"The EIC Team has brought nationwide insights and best practices to help the Mississippi SBDC with the implementation of our programs statewide. The Connect MS Portal provides a best in class tool to connect business owners directly with support."

Sharon Nichols

State Director

FAQs

Find answers to common questions about Catalyzer.

How can I make referrals using Catalyzer?

Tired of looking back through your emails to see which referrals were made each month or quarter? Referrals, our community connection tool, lets navigators like you connect business owners with your other community partners. The system will send contact information on your behalf, so you won't need to find it for each person. This will also create a centralized list of your referrals that you can use for easy follow-up and reporting.

Can I use Catalyzer to track economic data over time?

Yes, our platform allows for the same data points to be collected from business owners as they progress. By collecting metrics such as FTE and gross revenue over time, you will be able to track the growth—and local economic impact—of the businesses you are working with.

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Can we use Catalyzer to track technical assistance and business coaching for our clients?

Of course! Our Business Advising tool allows you to track session dates, duration, notes, and more. This allows you to see the progress your clients are making towards their business goals. The tool also creates aggregate reporting for you so that you can see total hours of service, number of clients served, and other crucial metrics.

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Can program applicants upload documents to Catalyzer for our team to review?

Yes! Our data intake tools allow for document uploads, signatures, and a variety of other data entry options.

Is Catalyzer easy for a business owner to navigate?

Our platform is built to give your business owners and clients the optimal experience. Without requiring account set up or login, you can collect demographic and business information securely, manage registration for services and programs, and sell tickets for events.

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How do you approach data security?

Learn more about all our security practices and protocols in our Trust Center.

How does Catalyzer integrate with my current system and reporting to my funder(s)?

We know that your processes and reporting tools are important for your overall organizational success. Think of our platform as an entry point where business owners can connect with your webinars, services, and partners. Once they are ready for your direct support, they will transfer to your internal systems for direct technical assistance and tracking.

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How customizable is Catalyzer for my organization’s needs?

Startup Space is as customizable as you need it to be, but even the most basic Startup Space subscription comes with the ability to fully white label and customize your hub. If you have something specific in mind, let’s talk about it.

Do Catalyzer reports comply with federal reporting requirements?

We thought you’d never ask. Yes, we can deliver customized reports that fully comply with federal or state program guidelines, such as SSBCI and Build 2 Scale.

Will Catalyzer connect to other systems my organization uses?

Absolutely. We can accommodate most requests for system integration, and have done so with many of our customers. What systems do you specifically have in mind? Let’s chat about it!

Is Catalyzer a resource mapping tool?

While our resource compass tool can serve as an ecosystem resource map, that’s only the beginning of what Startup Space can do. Resource directories are great, but what happens after an entrepreneur connects to a resource? If you want a system that delivers a complete pipeline of support, Startup Space is for you.

Purpose-Built for Managing Small Business Programs

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